Chopluem Thammapunya, a well-known social media influencer, planned her trip and chose her attire carefully, to ensure she could fully enjoy Taylor Swift’s “Eras Tour” concert in Singapore on Sunday.

She left Bangkok on a 3am flight. She and her friends eagerly awaited entry at the gate, looking forward to singing along with other “Swifties”, only to discover that she had fallen victim to an e-ticket scam.

She took to her Instagram account to share her ordeal, stating that she was informed someone else had already entered the venue using a ticket with the same number as hers, which had been scanned.

The staff at the gate invited that person back to the gate and denied entry to both of them.

“I also witnessed a seat occupied by eight people,” she lamented.

She recounted purchasing the ticket from an online e-ticket vendor with a large number of followers, leading her to believe it was legitimate.

“This was a once-in-a-lifetime opportunity for me and Singapore is the only Southeast Asian country where Swift will be performing this concert. I had eagerly awaited the Eras Tour for nearly a year, working hard to save money,” she wrote.

“The fraudsters were so heartless,” she wrote and shared photos of herself in tears at the gate.

She discovered later that almost 120 Swifties had fallen prey to e-ticket fraudsters and financial damage is estimated to be in the millions of baht.

Chopluem’s Instagram post quickly went viral, drawing numerous comments and prompting discussions under the hashtag #buybybei.

Meanwhile, the online outlet, from which Chopluem purchased the worthless ticket, posted on its Facebook page that it is gathering information to file a police complaint and will take responsibility for the incident.

It also explained that Kiratima Motim, whose bank account was used for the money transfer, was not involved in the scam.

by Marisa Chimprabha