11 July 2024

Thailand’s National Health Security Office (NHSO) is providing a free online telemedicine service to COVID-infected Gold Health Card holders in Bangkok, Nonthaburi, Nakhon Pathom, Pathum Thani, Samut Prakan and Samut Sakhon.

Deputy Government Spokesperson Rachada Dhnadirek said the card holders can register either via the “Good Doctor Technology” or the “MorDee” applications and they will get access to online counselling from a doctor, who will assess their symptoms and prescribe medicines, which may include Favipiravir, to be sent to their house free of charge.

The service is being made possible through the cooperation of two companies, which have been providing digital medical services through their applications, said Rachada.

As most COVID-19 patients have mild symptoms, such as a low fever, anosmia, a sore throat, runny nose or cough, she said that the Ministry of Public Health has recently issued guidelines to cope with these patients.

After having tested positive with rapid antigen tests, these patients will be treated as out-patients, but will have access to medication at their medical facilities, in accordance with their entitlements. They should isolate at home for seven days, plus three additional days for observation, said Rachada.

The NHSO’s service is in addition to the Public Health Ministry’s guidelines for COVID-19 out-patients in home isolation and covers only Gold Health Card holders.

Thais who are not covered by the social security scheme, or the healthcare schemes provided for government officials and state enterprise workers, are entitled to Gold Card health care.